Return & Refund Policy
Effective Date: July 22, 2026
Thank you for shopping at Phajo.store. We want you to be satisfied with your purchase. Please read our Return & Refund Policy below.
Returns
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We accept return requests within 7 days of receiving your order.
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To be eligible for a return, the item must be unused, in its original condition, and in its original packaging.
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Proof of purchase or order confirmation is required for all returns.
Non-Returnable Items
The following items cannot be returned:
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Used or damaged products (unless received damaged)
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Gift cards
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Clearance or final sale items (if applicable)
Refunds
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Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
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If approved, your refund will be processed to your original payment method within 5–10 business days.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. We will review your request and arrange a replacement or refund where applicable.
Return Shipping
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Customers are responsible for return shipping costs unless the item is damaged, defective, or incorrect.
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Shipping charges paid at checkout are generally non-refundable.
Contact Us
If you have any questions about returns or refunds, please contact us:
Store Name: Phajo.store
Email: phajoshopifyksa@gmail.com