Shipping Policy
Effective Date: July 22, 2026
Thank you for shopping at Phajo.store. We are committed to delivering your orders safely and on time.
Order Processing
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All orders are processed within 1–3 business days after confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Time
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Estimated delivery time is 3–7 business days, depending on your location.
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Delivery times may vary due to courier delays, weather conditions, or public holidays.
Shipping Charges
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Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
Order Tracking
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Once your order has been shipped, you will receive tracking information (if available) via email or SMS.
Delivery Delays
While we strive to deliver every order on time, delays caused by shipping carriers or unforeseen circumstances may occur. We appreciate your patience and understanding.
Incorrect Address
Please ensure that your shipping address is complete and accurate before placing your order. Phajo.store is not responsible for delays or failed deliveries due to incorrect or incomplete address information provided by the customer.
Damaged or Lost Packages
If your order arrives damaged or appears to be lost during transit, please contact us as soon as possible. We will work with the shipping carrier to help resolve the issue.
Contact Us
If you have any questions regarding shipping, please contact us:
Store Name: Phajo.store
Email: phajoshopifyksa@gmail.com